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Privacy policy

Riendeau Avocats Privacy Policy

At Riendeau Avocats, we strongly believe in the importance of protecting the personal information of our clients, employees, applicants and suppliers (hereinafter referred to as “you” or “your”). Protecting your confidential information and respecting your privacy are important to us. We are subject to the Act respecting the protection of personal information in the private sector (“Bill 25”). As such, we are committed to taking all possible and reasonable measures to maintain the confidentiality of the personal information we collect in the course of our activities while maintaining a framework that facilitates exchanges with our customers, employees and suppliers.

In addition to meeting the requirements of Bill 25, we are also bound by the Code of Ethics of Chartered Professional Accountants ( CPA ), which imposes very strict standards of confidentiality, including professional secrecy.

Table of contents

Policy objectives

Why do we collect personal information?

What personal information do we collect?

Who can access your personal information?

How is your personal information protected?

Consent

Retention and destruction of personal information

Access to and correction of personal information

Riendeau Avocats’ role and responsibilities

Complaints and concerns

Modification of the privacy policy

Policy objectives

Riendeau Avocats’ privacy policy (the “Policy”) is intended to inform its clients, employees, applicants and suppliers of our practices regarding the collection, use, disclosure and retention of personal information. By choosing to provide us with personal information (whether via the Internet, our customer portal, email, in person, by telephone, or any other means); you agree to the terms and conditions of the Policy and authorize us to process your personal information in accordance with it, for the purposes set out below.

Why do we collect personal information?

Riendeau Avocats collects personal information solely for the purposes of its various activities and the mandates entrusted to it, or for uses consistent with these purposes; always in compliance with applicable laws.

What personal information do we collect?

The amount and type of information collected is limited to that which is necessary for the purposes identified. Riendeau Avocats collects only what it needs.

Given the nature of its activities, Riendeau Avocats is called upon to store a large amount of personal data. This may include, but is not limited to: last name, first name, e-mail address, social insurance number, occupation, employer, place of work, educational institution, personal affiliations, relationship to related persons, health records, membership in groups, financial situation, bank account, payment data, passwords, IP address, use of Internet sites, cookies and pixels, demographic data, geographic data, biographical data, communication preferences, balances due or receivable from various governments, eligibility for various programs or grants, all data contained on previous income tax returns, in addition to any other personal information that you or Riendeau Avocats have deemed relevant and that you have provided to us.

Please note that if you provide us with personal information about other individuals, you must ensure that you have given those individuals appropriate notice that you are providing us with their information and that you have obtained their consent to such disclosure.

Who can access your personal information?

Riendeau Avocats will never disclose your personal information unless legally required to do so. We take reasonable steps to ensure that your personal data is treated securely and in accordance with this privacy policy.

Your personal data is processed at our operational offices and at any other location where the parties involved in this processing (such as our service providers) are located. Only our staff and authorized suppliers may have access to your information, insofar as it is necessary for the performance of their duties.

This means that this information may be transferred to computers located outside Quebec, Canada or to other jurisdictions where data protection laws may differ from those in your jurisdiction. As a result, under certain circumstances, foreign governments, courts, law enforcement agencies or regulatory bodies may be authorized to access personal data collected and held under our control.

How is your personal information protected?

Riendeau Avocats has adopted appropriate physical, technical and administrative security procedures to protect your personal information from unauthorized access, use or disclosure. These measures are regularly reviewed and improved to ensure optimum protection of your data.

For example, our cloud platform is hosted on private, secure servers in Canada, with built-in security measures. Our cloud technology provider is from Quebec and, what’s more, one of the few in Canada to have obtained ISO 27001 certification. To find out more about this international security standard for information security management, visit : www.iso.org.

We use password-protected and encrypted data transmission systems. Our staff has been trained in the protection of personal information, and we have contractual agreements with all our service providers. These meet the highest security standards for the protection of personal information.

We have implemented physical, organizational, contractual and technological security measures to protect your personal information against loss or theft, as well as against unauthorized access, use or transmission. For example:

  • Restrict access to authorized employees and suppliers only;
  • Make employees and suppliers aware of the importance of protecting personal information;
  • Protect access to data by physical and technological means :
    • Access to office restricted to authorized persons;
    • Fire-resistant solid doors protect access to the office;
    • Non-hookable ball locks protect access to the office;
    • Employee offices with lockable doors;
    • Use of Canada Post services for physical shipments;
    • Secure customer portal for data exchange;
    • Access-protected computers;
    • Firewall;
    • Passwords controlling computers, programs and transmission;
    • 2-factor authentication (2FA) when available;
    • Data encryption;
    • Etc.

Like most organizations, we cannot guarantee that the protection measures we use will always be effective. No means of transmitting information over the Internet or by post, or of storing information, is perfectly secure; Riendeau Avocats therefore cannot guarantee their absolute security.

A breach of security measures can give rise to risks such as phishing and identity theft. In such cases, we take prompt action to mitigate risks and inform you when the risk of serious harm is real or when we are required to do so by law.

It is also important to note that we cannot be held responsible for personal data that you share with other users, that you transmit to us via unsecured e-mail programs, or that you post in public areas such as our blogs. These public areas can be consulted or viewed by anyone visiting our website and are therefore not covered by this policy.

We also ask for your help in protecting your personal information. For example, if you use an account on our secure customer platform; you should only access it from a secure network, you must create unique and complex passwords, not share them with others and notify us immediately if you believe any of your passwords have been compromised.

Consent

We are committed to protecting your privacy and we collect and use personal information only with your consent and to the extent permitted or required by law.

By providing us with personal information, by whatever means, you agree to the terms of our privacy policy and consent to the collection and use of your personal information in accordance with this policy.

In certain circumstances, we may collect, use or disclose personal information without your consent. This occurs when legal, medical, professional or security reasons make it impossible or impractical to obtain your consent, or when information is collected for the investigation, prevention or detection of fraud, or for law enforcement purposes.

You may withdraw your consent at any time, except where restricted by law or applicable contracts. We will inform you of the consequences of such withdrawal, including the possibility that we may not be able to supply a product or process a request. Your decision to withdraw your consent will be recorded in our files.

Retention and destruction of personal information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or longer if required or permitted by applicable law.

We retain your account information for as long as required by law. You may request the deletion of your personal information by contacting the Privacy Officer listed in the next paragraph. We will do our best to comply with your request, subject always to legal requirements.

Access to and correction of personal information

We make every effort to ensure that your personal information is as accurate and complete as is necessary for the purposes of its collection, use or disclosure.

Subject to applicable laws, upon receipt of a written request from an individual and after verification of his or her identity, we will inform the individual whether we hold personal information about him or her and will disclose such information to him or her.

We may refuse a person access to his or her information in accordance with applicable laws, in which case we will give reasons for the refusal.

Any request for verification or modification of your personal data can be made informally by contacting Riendeau Avocats staff and after identifying yourself. This is the quickest and most practical method. Our staff is trained to respond to the usual requests for verification and modification of personal data, such as changes of address, telephone number, etc.

If you feel that you need to make a formal request for access to information or a request for modification, this should be made in writing and sent to the person responsible for the protection of personal information, at the following address

Riendeau Avocats.
Mr. François Gamache
Privacy Officer
19 L eRoyer suit 204

514-519-8368

Opening hours: 9:00 to 17:00

Riendeau Avocats’ role and responsibilities

We are responsible for personal information collected, retained, used, disclosed and destroyed in the course of carrying out our mandate. We will continue to develop policies and practices to ensure that this information is handled in strict compliance with the Act respecting the protection of personal information in the private sector.

We are also responsible for verifying our compliance with this policy and conduct periodic audits of all our programs and services.

Complaints and concerns

Our staff and representatives are trained to respond to questions or concerns about your personal information. If you are not satisfied with the response from our employee or representative, you may contact the person responsible for privacy protection at the above address.

Modification of the privacy policy

We may change this policy from time to time and will post the most current version online. We encourage you to periodically review this Privacy Policy for any changes.

Last update: September 25, 2023

Portrait professionnel de Alexandre Giroux, Avocat en criminel.

Alexandre Giroux en

Criminal lawyer

Me Alexandre Giroux (c.j.c. British Columbia) completed the integrated bachelor’s degree in International Studies and Modern Languages ​​from Laval University before obtaining his double degree in civil law and common law from McGill University.

During his studies at McGill University, he was involved with Legal Aid of Montreal, Innocence McGill and Criminal Law McGill. He is also a course assistant for Criminal Justice, the course introducing first-year students to criminal law. Finally, he is an intern with the Honorable Robert Hamel, judge at the Court of Quebec, Youth Division.

Me Giroux began his career in Vancouver, where he practiced in two highly renowned criminal defense firms. He then relocated to Montreal and joined Riendeau Avocats, where he practiced mainly in criminal law. Me Giroux firmly believes in the presumption of innocence and in the right of all accused to benefit from the best possible defence. He can assist you in French, English, Spanish and Portuguese.

Portrait professionnel de Emmy, Avocate en criminel.

Me Emmy

Criminal Lawyer

Holder of a bachelor’s degree in law from the University of Montreal, Emmy finalized her professional career by completing the bar school in 2022. She then joined the Riendeau Avocats team. Throughout her studies, Emmy volunteered with companies that shared her values, such as the pro bono students of Canada. Listening to her clients and passionate, Emmy will be able to support you throughout your legal process.

Portrait professionnel de Carolia Ranivoharindrano, Responsable de la comptabilité.

Carolia Ranivoharindrano

Accounting Manager

After earning her bachelor’s degree in Political Science at Concordia University, Carolia decided to continue her studies in Paralegal Technology at CDI College. Passionate about criminal law, she decided to join the Riendeau Avocats team to complete her internship. She loves learning more about the field of criminal and penal law from lawyers. In addition, with her many years of experience in customer service, she knows how to help clients with professionalism and rigor, in order to give the best satisfaction to the firm’s clients.

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Portrait professionnel de Me Anthoni Daoust, Avocat en droit pénal et criminel.

Me Anthoni Daoust

Penal and Criminal Lawyer

Maître Anthoni Daoust, holder of a bachelor’s degree in law from the University of Sherbrooke and member of the Bar since 2021, stands out for his incessant quest for knowledge. Indeed, he also obtained a bachelor’s degree in Business Administration from the University of Quebec, a minor in criminology from the University of Montreal, as well as training in police technology from John Abbott College. This variety of academic training gives him a unique and informed perspective when reviewing his files.

Me Daoust is a lawyer specializing in criminal and penal law, demonstrating a deep commitment to the recognition and respect of individual rights. As a progressive lawyer, he actively engages in a practice aimed at making justice more accessible to all. Thanks to his exceptional analytical and negotiation skills, he manages to obtain optimal settlements in order to guarantee his clients a complete and effective defense.

Portrait professionnel de Gabrielle Lauzon, Avocate en droit criminel et pénal.

Gabrielle Lauzon

Criminal and Penal Lawyer

Bachelor of Laws under the COOP regime of the University of Sherbrooke, Me Gabrielle Lauzon joined the Riendeau Avocats team as a criminal lawyer after completed his internship. Me Lauzon shows great compassion towards everyone of its customers and always remains available to help others. Driven by her thirst for knowledge and her dynamism, she devotes herself enormously to each of her causes. Also practicing in criminal law, Me Lauzon is part of the MTL Ticket team and will be able to defend you vigorously for any statement of offense related to the Safety Code road.

Portrait professionnel de Pascal Gilbert, Avocat en droit pénal et criminel.

Pascal Guilbert

Penal and Criminal Lawyer

Me Pascal Gilbert is passionate about law. Holder of a bachelor’s degree in law from the University of Montreal, in addition to a bachelor’s degree in history, Me Gilbert joined the Riendeau Avocats team as a criminal and penal lawyer. Listening to the needs of his clients, he will be able to be creative in order to explore all possible avenues throughout your legal process. Mr. Gilbert has excellent research and writing skills and is a keen learner. He wants to advance the law in the best possible direction.

Portrait professionnel de Louisa Heniche, Avocate en criminel.

Louisa Heniche

Criminal lawyer

Me Louisa Heniche holds two bachelor’s degrees from the University of Quebec in Montreal. Passionate about law, she first completed a first bachelor’s degree in international relations and international law, before completing her studies with a bachelor’s degree in law. Her career has been marked by the defense of human rights, as she has long been involved in the international clinic for the defense of human rights at UQAM as well as in the Innocence Project, which helps victims of miscarriages of justice. . Registered on the roll of the bar association, Me Heniche works as a criminal lawyer, in addition to supporting our clients in their requests for forgiveness. She always has the interests of her clients at heart and demonstrates thoroughness and empathy.

Logo blanc de Riendeau Avocats- Droit criminel

Coralie Leblanc

Paralegal Student – Personal Biography Soon. 

At Riendeau Avocats, we are proud to have highly qualified and professional personnel on our team who defend our clients’ cases with thoroughness and determination. Our lawyers, paralegals, students-at-law, and management and administrative staff work together to provide a full answer and defence to each of our clients, regardless of the nature of the offence.

Logo blanc de Riendeau Avocats- Droit criminel

Danyka Beauchamp

Paralegal – Personal Biography Soon. 

At Riendeau Avocats, we are proud to have highly qualified and professional personnel on our team who defend our clients’ cases with thoroughness and determination. Our lawyers, paralegals, students-at-law, and management and administrative staff work together to provide a full answer and defence to each of our clients, regardless of the nature of the offence.

Logo blanc de Riendeau Avocats- Droit criminel

Valérie Paquette

Accounting Manager and Accounting Technician – Personal Biography Soon. 

At Riendeau Avocats, we are proud to have highly qualified and professional personnel on our team who defend our clients’ cases with thoroughness and determination. Our lawyers, paralegals, students-at-law, and management and administrative staff work together to provide a full answer and defence to each of our clients, regardless of the nature of the offence.

Katherine Hurtubise

Administrative assistant – Personal Biography Soon. 

At Riendeau Avocats, we are proud to have highly qualified and professional personnel on our team who defend our clients’ cases with thoroughness and determination. Our lawyers, paralegals, students-at-law, and management and administrative staff work together to provide a full answer and defence to each of our clients, regardless of the nature of the offence.

François Gamache, directeur des ressources humaines Riendeau Avocats

François Gamache

Human Resources Director 

For more than 15 years, François Gamache has been working within our firm as the human resources director who has been successfully balancing team management and operations coordination. Versatile and mindful, he ensures that each employee is happy and fulfilled, which is what makes François a major asset at Riendeau Avocats. He is also in charge of hiring and integrating new employees.

Portrait professionnel de Me Ariane Roberge, Avocate en droit criminel et pénal.

Me Ariane Roberge

Criminal and Penal Lawyer

Member of the Bar, Me Ariane Roberge holds a Bachelor of Laws with graduate studies in Common Law and Transnational Law (Juris Doctor) from the University of Sherbrooke. Me Ariane Roberge is a lawyer with a practice focused on criminal and penal law. Although she joined the Riendeau Avocats team as an intern, she quickly made her mark as a lawyer and gained the trust of her clients. Her good energy is always present, Me Roberge is known within our firm as a dynamic lawyer who is 100% committed to each of her causes.

Portrait professionnel de Me Chloé Rainville, Avocate en droit criminel et pénal.

Me Chloé Rainville

Criminal and Penal Lawyer – Personal Biography Soon. 

At Riendeau Avocats, we consider ourselves lucky to have highly qualified and professional staff within our team to defend our clients’ cases with rigor and determination. Our lawyers, our paralegals, as well as our trainees and our management and administrative staff, work together to offer a full and complete defense to each of our clients, regardless of the nature of the offense.

Portrait professionnel de Me Chanèle Lecompte, Avocate en droit criminel et pénal.

Me Chanèle Lecompte

Criminal and Penal Lawyer 

A lawyer practicing mainly criminal and penal law, Me Chanèle Lecompte holds a Bachelor of Laws from the University of Sherbrooke. During her university career, she had the chance to do an internship with the judiciary, which allowed her to acquire the many assets that she puts forward during her representations before the courts. Passionate about criminal law, Me Lecompte will accompany you and defend you during the different stages of your file, and will listen to you.

Catherine Bernard, avocate criminaliste de chez Riendeau Avocats

Me Catherine Bernard

Criminal Lawyer – Personal Biography Soon. 

At Riendeau Avocats, we are proud to have highly qualified and professional personnel on our team who defend our clients’ cases with thoroughness and determination. Our lawyers, paralegals, students-at-law, and management and administrative staff work together to provide a full answer and defence to each of our clients, regardless of the nature of the offence.

Alexandra Bérubé, avocate chez Riendeau Avocats Montréal

Me Alexandra Bérubé

Criminal Lawyer – Personal Biography Soon. 

After obtaining a bachelor’s degree in law at the University of Montreal, Me Alexandra Bérubé then perfected her training by completing a master’s degree in criminal law at the University of Sherbrooke. Having already practiced in civil law before devoting herself to criminal law, she shows great versatility and knows how to juggle the different spheres of law in order to fully understand all the issues that may arise in the cases entrusted to her. Honest, rigorous and passionate, Me Bérubé is a lawyer of conviction who firmly believes in rehabilitation and in the right to a full and complete defense.

Portrait professionnel de Me Cédric Materne, Avocat criminaliste et collaborateur du Groupe TVA.

Me Cédric Materne

Criminal lawyer and TVA Group employee

Me Cédric Materne holds a bachelor’s degree in law from UQAM and has been a member of the Bar since 2016. A true passion for criminal law and a proud collaborator of Groupe TVA, he inspires increased confidence and defends each cause by using both his determination and his extensive knowledge of criminal matters. His curiosity about the most recent legal developments and his creative way of always pushing the limits of current law have earned him an excellent reputation.

Portrait professionnel de Me Ana-Maria Mocanu, Avocate criminaliste sénior et responsable du département anglophone.

Me Ana-Maria Mocanu

Senior Criminal Lawyer and Head of the English Department

Me Ana-Maria Mocanu obtained a degree in psychology before obtaining her law degree at Sherbrooke University. She began her career at Riendeau Avocats and has been a real asset for the past 6 years since she deals in particular with the firm’s English-speaking clientele. She pays particular attention to each of her files, which are very diverse, and she defends the rights of her clients with ardor.

Headshot of Annie Lahaise, Senior Criminal Lawyer and Head of the Senior Department.

Me Annie Lahaise

Senior Criminal Lawyer and Head of the Senior Department – Personnal Biography Soon. 

Member of the Bar since 2003, Me Annie Lahaise has worked in the criminal world for more than 19 years. Today, she is not only a criminal lawyer at Riendeau Avocats, but also responsible for the senior department and lecturer at the Cégep régional de Lanaudière.

Portrait professionnel de Me Jessica Chebab, Avocate criminaliste et directrice du département des demandes de pardon.

Me Jessica Chebab

Criminal lawyer and Director of the Pardon Application Department

Holder of a major in criminology from the University of Montreal and a bachelor’s degree in law from the University of Sherbrooke, Me Jessica Chehab invests herself with heart in all her files and ensures that her clients are heard and represented. with sympathy. A fervent negotiator, she puts forward the right arguments to defend the interests of her clients so that they benefit from a full and complete defense.

Anne-Geneviève Robert, avocate chez Riendeau Avocats Montréal

Me Anne-Geneviève Robert

Criminal lawyer and Director of the Penal Department

Me Robert is a criminal lawyer with a Bachelor of Law degree from UdM. Committed to defending her cases, she always works in the best interest of her clients by using her in-depth knowledge in the field and proactive approach before the court. Her leadership skills have led her to take on the role of Director of the Criminal Law Department, which she founded upon joining the team. Socially involved, she is a member of the board of directors of the Fondation NeuroTrauma Marie-Robert and is involved in many committees of the AADM and the JBM

Portrait professionnel de Me Joanie Chainey, Avocate criminaliste et directrice du département criminel.

Me Joanie Chainey

Criminal lawyer and Director of the Criminal Department

Me Chainey received a solid education in law from the University of Ottawa. Her passion for criminal law led her to join Riendeau Avocats, where she exclusively practices criminal law. A tireless litigator, this young lawyer is never at the end of her arguments. Brimming with ideas and energy, she is particularly creative, which helps her find defenses in cases that at first seem indefensible. Me Chainey is a go-getter lawyer, always ready to fight to best represent the interests of her clients.

Portrait professionnel de Me Valérie Riendeau, Avocate criminaliste sénior, présidente et fondatrice du cabinet.

Me Valérie Riendeau

Senior Criminal Lawyer, and President and Founder of the Firm

Graduate of the University of Montreal, Me Valérie Riendeau began her practice by founding her own law firm. Experienced and professional, she has been at the head of Riendeau Attorneys-at-law for 13 years now. Her team stands out with unparalleled customer service and a personalized approach for each client. Fervent negotiator and excellent litigator, Me Riendeau knows how to make the right arguments in order to defend the interests of her clients and to obtain the best results.

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Téléphone: 514-742-9120

Courriel: info@riendeauavocats.ca

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